Our Surrogate Concierge approach
Because we are not a surrogacy agency, Surrogate Concierge has access to more U.S. surrogates than any other organization in the world. When matching intended parents, our Parent Choice model ensures that a surrogate is available before you financially commit to a program. We take pride in how we advocate for our intended parents from the first step.
Here’s what you can expect from our process:
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Working closely with an experienced case manager who advocates for you
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Being presented with surrogates who match your specific criteria for a match
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A short match time of 0-3 months
The Parent Choice Model
At Surrogate Concierge, we use a Parent Choice model to help intended parents find available surrogates who match their top criteria easily and quickly.
The ‘Old School’ Agency Model
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A single-agency commitment
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Up-front payment of one-third to one-half of the agency fee (on average $30,000 or more) before they will show any surrogate profiles
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Bumped back to a long wait list if you don’t like the single option they provide
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On average, over a year-long wait until matched with a surrogate
The Parent Choice Model
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A designated case manager who is committed to every step of your journey
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A search across over 80 surrogacy agencies
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Surrogates who meet ASRM guidelines and are likely to be approved by your doctor
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Potential to match within 0-3 months of starting with Surrogate Concierge
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Only sign and pay with a surrogacy agency once they have your preferred gestational carrier available to carry your baby immediately
Our Surrogate Concierge team
Our Surrogate Concierge team includes compassionate, educated, and knowledgeable case managers with over 25 years of experience. Each team member knows the ins and outs of Surrogate Concierge’s Parent Choice model and our more than 80 partner agencies. They work daily to be an intended parent’s advocate and primary resource for all things surrogacy during their time with Surrogate Concierge.
Thanks to our multinational office, our case managers are culturally sensitive and proficient in various languages to better support hopeful parents of all backgrounds.
Meet our leadership team
Gloria is responsible for the management of Donor & Surrogate Concierge, overseeing all aspects of the company. Gloria has worked in the fertility field since 2013 and is an expert on egg & sperm donation, gestational surrogacy, and fertility care management. Her vision and passion combined with her attention to detail has set a high mark in our commitment to excellence. Since joining she has helped Donor Concierge rise to become the premier resource for intended parents from all over the world.
Originally from mainland China, Gloria speaks fluent Mandarin and English. She has a bachelors degree in Applied Math and Computer Science and is married with three young children.
Gloria Li
President
Gloria is responsible for the management of Donor & Surrogate Concierge, overseeing all aspects of the company. Gloria has worked in the fertility field since 2013 and is an expert on egg & sperm donation, gestational surrogacy, and fertility care management. Her vision and passion combined with her attention to detail has set a high mark in our commitment to excellence. Since joining she has helped Donor Concierge rise to become the premier resource for intended parents from all over the world.
Originally from mainland China, Gloria speaks fluent Mandarin and English. She has a bachelors degree in Applied Math and Computer Science and is married with three young children.
With over 15 years of experience in the third-party reproductive field, Marissa has worked extensively across both agency and clinic settings, dedicating her career to supporting intended parents, surrogates, and donors through the complexities of their fertility journeys.
Marissa Wanigatunga
Director, Business Development
With over 15 years of experience in the third-party reproductive field, Marissa has worked extensively across both agency and clinic settings, dedicating her career to supporting intended parents, surrogates, and donors through the complexities of their fertility journeys.
Bonnie is a former human rights and commercial attorney from New Zealand, who found her way to Donor Concierge while living in Northern California. Bonnie has a passion for helping people and has always sought work and voluntary positions in which she can do that. She has worked at law firms and organizations in New Zealand, the Cayman Islands, and the U.S, advocating for families and children. Bonnie experienced her own infertility challenges which sparked an interest in this field, and she started at Donor Concierge as a Case Manager in 2017.
In her spare time, Bonnie loves skiing and hiking in the mountains of Utah, where she now lives with her husband, two sons, and rescue dog. At Donor Concierge, Bonnie combines her love of making a difference in peoples' lives with her problem-solving and communication skills to assist intended parents to create a family of their own.
Bonnie McKinney Douglas
Director, Case Management
Bonnie is a former human rights and commercial attorney from New Zealand, who found her way to Donor Concierge while living in Northern California. Bonnie has a passion for helping people and has always sought work and voluntary positions in which she can do that. She has worked at law firms and organizations in New Zealand, the Cayman Islands, and the U.S, advocating for families and children. Bonnie experienced her own infertility challenges which sparked an interest in this field, and she started at Donor Concierge as a Case Manager in 2017.
In her spare time, Bonnie loves skiing and hiking in the mountains of Utah, where she now lives with her husband, two sons, and rescue dog. At Donor Concierge, Bonnie combines her love of making a difference in peoples' lives with her problem-solving and communication skills to assist intended parents to create a family of their own.
Gail has dedicated her career to helping intended parents from all walks of life build families. She founded Donor Concierge as a compassionate approach to helping intended parents sort through the gauntlet of egg donor and surrogacy options. Gail is a Harvard trained counselor with 25 years of experience helping intended parents have the baby they always dreamed of.
After graduate school, Gail joined a research group in the Psychology Department at Yale University. Later, she joined a group of researchers in pediatric neurology at Yale New Haven Hospital doing developmental testing with children born prematurely of very low birth weight. Gail is also a graduate of Alice Domar’s Mind Body Fertility Program through Boston IVF and has served on a Radcliffe panel with other fertility experts. In her career in the fertility industry, Gail has been Executive Director of one of the leading surrogacy agencies and helped start two different egg donor agencies. Gail is an empathic listener who brings a calming influence to what can often be an emotionally stressful process.
Gail Sexton Anderson
Advisor
Gail has dedicated her career to helping intended parents from all walks of life build families. She founded Donor Concierge as a compassionate approach to helping intended parents sort through the gauntlet of egg donor and surrogacy options. Gail is a Harvard trained counselor with 25 years of experience helping intended parents have the baby they always dreamed of.
After graduate school, Gail joined a research group in the Psychology Department at Yale University. Later, she joined a group of researchers in pediatric neurology at Yale New Haven Hospital doing developmental testing with children born prematurely of very low birth weight. Gail is also a graduate of Alice Domar’s Mind Body Fertility Program through Boston IVF and has served on a Radcliffe panel with other fertility experts. In her career in the fertility industry, Gail has been Executive Director of one of the leading surrogacy agencies and helped start two different egg donor agencies. Gail is an empathic listener who brings a calming influence to what can often be an emotionally stressful process.
To view more team members, click here.
Who we help become a parent through surrogacy
Surrogate Concierge is an advocate for all intended parents seeking to become parents through surrogacy.
Since 2006, our team’s inclusive approach has helped intended parents of all backgrounds find the right surrogate for their families.
Our team at Surrogate Concierge has a reputation for helping:
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Intended parents, both from the United States and living internationally
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Heterosexual couples
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LGBTQIA+ couples
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Single parents
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Those who have struggled to find a surrogate through an agency (or several agencies)
Together, we pave a path forward so that intended parents and potential available surrogates have the chance to meet in just weeks.
Client Stories
“I just wanted to let you know that our baby girl was born in November!!! We couldn't be happier! And I wanted to thank you because I remember you and our search. I feel happy and thankful.”
Hetero couple, ED and GC search 2022
“[Surrogate Concierge] matched me (in 3 wks!) with an amazing GC - meanwhile I was waiting over 1 year with my local agency. The team is compassionate, understanding and smart.”
Fernanda H.
“The Team at [Surrogate Concierge] was so knowledgeable, caring and helpful. They supported us through some very frustrating moments. We are now going to cycle with both the surrogate and the egg donor we found through their services.”
Kim and Frank from Cleveland
“I know we are not even half done through our search, but I would like you to know how much I appreciate you. I am lucky to have the team at [Surrogate Concierge] on my side THANK YOU for all that you do!”
Marisa and Tom, Phoenix, AZ
“[Dynamic Testimonal from Collection]”
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Client Stories
